DBest · Sarwashresth Services OPC Private Limited

DBest Account and Data Deletion

Users of DBest and DBest Partner may request deletion of their account and associated personal data. DBest Partner includes Vendor, Vaahak and Service Partner accounts. You can submit a request here even if you have lost access to the app.

Deleting an account is different from disabling notifications or signing out. You may request closure of the entire account and removal of its associated personal data.

How to request deletion

1. Email director@thebestservices.org.in with the subject DBest Account Deletion Request (or DBest Partner Account Deletion Request for partners).
2. Specify the app and account type (DBest customer, Vendor, Vaahak or Service Partner). Include the registered mobile number or email address and enough information for us to identify the account. Do not send passwords, PINs, OTPs or access tokens.
3. We may contact you to verify ownership before processing the request.

What happens next

After verifying ownership, we will process your request to close the account and delete or anonymize eligible associated personal information, including profile and authentication data and user-provided documents where no retention obligation applies. We will confirm the outcome and explain any retained records.

Records needed for taxes, invoices, completed transactions, fraud prevention, payment reconciliation or unresolved disputes may have to be retained for applicable legal or contractual retention periods. Such records are restricted to those purposes and are not retained as an active partner or customer account. Contact us for the retention period applicable to a specific record.

Meta/Facebook data

If your request concerns data received through a Meta or Facebook integration, mention this in your request so the relevant connected data can be identified and processed.

Contact

Questions about deletion requests can be sent to director@thebestservices.org.in.

Last updated: 3 November 2026